The offer and sale of products on our website, www.perseea.com, are governed by these Terms of Sale. The products purchased on www.perseea.com are sold directly by Perseea Official Srl with registered office in Strada Petofi Șandor, nr. 115, Corp A, ap. 2, 307160 Dumbravita, Timis, Romania, Europe.
Orders
www.perseea.com is for personal, non-professional use only. Orders must comply with these Terms of Sale. PERSEEA reserves the right to refuse or cancel orders that are unauthorized, abnormal, or suspected of fraud. Order acceptance requires prior agreement to these Terms.
Pre-orders
PERSEEA will offer registered users the possibility to pre-order one or more products that are not yet available for sale on the www.perseea.com website, as they are part of the upcoming new collection, or because they are prototypes or limited edition items. Customers will be notified via the Newsletter. The www.perseea.com website will have a PRE-ORDERS page accessible only to registered users via login. PERSEEA will indicate the estimated shipping date for each item concerned and will send a confirmation email as soon as the package is shipped.
Online Purchase
Review Terms of Sale and Return Policy.
Browse, select products, and add to basket.
Review basket and proceed to checkout.
Provide delivery, billing, and payment details.
Order summary displayed for confirmation.
Confirm order, accept Terms of Sale, and acknowledge payment obligation.
Order completion requires explicit acceptance and payment confirmation.
Do not proceed if you disagree with any Terms.
Product Information
The products featured on the www.perseea.com website have a description with their essential characteristics. PERSEEA takes the utmost care in presenting its products on the Site. However, it is possible that the images and colors of the products offered for sale on www.perseea.com do not correspond exactly to the real items due to internet browser, screen used, or other reasons. PERSEEA cannot be held responsible for errors or inaccuracies in the photographs and graphic representations.
Price
PERSEEA holds the right to adjust the listed prices of its merchandise at any moment. The price that will be charged is the one displayed and current at the precise moment the customer finalizes their order.
These stated prices do not encompass delivery fees, which will be added to the overall cost of the purchased items. Shipping costs will be clearly presented to the customer prior to order submission. The buyer will be offered various shipping options during the order placement process.
For international orders destined for countries outside the European Union, the customer might be subject to additional charges, such as customs duties and import taxes, depending on the destination country’s regulations.
The prices and promotional offers are valid as long as they are visible on the website, www.perseea.com.
The prices of the items are subject to change. It is essential to review the final price displayed before submitting the order form. Should PERSEEA detect an error in the pricing or calculation of the total amount at the payment stage, the company will contact the user to offer them the chance to purchase the item(s) at the accurate price.
Nonetheless, inaccuracies in pricing or availability can arise due to issues with data synchronization or human error. If a pricing error or product unavailability is discovered after an order is placed, the customer will be notified by Perseea’s Support Team as soon as this information becomes available. In such instances, the order for the unavailable or incorrectly priced items will be canceled, and PERSEEA will initiate a refund for the amount paid by the customer.
Legal guarantee of conformity
Every product purchased from PERSEEA comes with a 24-month legal guarantee against any non-conformity. Should you encounter a product that is damaged or doesn’t match your order, fill out the form to return damaged, defective, or incorrect items, stating the concerns clearly along with the images of the problem areas in the outfit.
For quicker and more efficient processing, we recommend reporting any defects or non-conformities immediately after delivery or within a short timeframe.
Provided that PERSEEA accepts the returned damaged or defective items, PERSEEA, after receiving the items, will inspect them and offer you a replacement, repair, refund, or price reduction within 30 days, communicated via email.
Legal Guarantee Against Hidden Defects
In accordance with the provisions of the Romanian Civil Code, the goods are covered by the legal guarantee for hidden defects. The limitation period for legal action based on this guarantee is, in general, 3 years from the date the defect was discovered.
In the case of a hidden defect, the customer has the right to either terminate the contract or receive a corresponding reduction in the price.
Guarantee exclusions
The product guarantee is void if the item has been modified, misused, neglected, or improperly maintained. Normal wear, accidents, and events beyond our control are not covered. Our guarantee is restricted to replacing, repairing, or refunding faulty items. You are accountable for choosing, storing, and using the products correctly.
Payment
To pay for your items and shipping, please follow the checkout instructions. We accept various payment methods, including major credit cards (Visa, Bank of America, American Express), Apple Pay, and PayPal, etc.. For credit card payments, your information is securely encrypted and sent directly to our bank’s payment service, ensuring no third-party access. PERSEEA uses this data only for processing your order, issuing refunds per our Return Policy, or reporting fraud if necessary. The total cost, including shipping, is shown on the order form and will be charged to your account when your items ship.
Order cancellation
Once your order has been confirmed, it becomes non-cancellable. Should you choose to cancel, the full amount (100%) will be retained as a cancellation fee. Please be aware that PERSEEA’s policy does not offer refunds.
Applicable law and dispute resolution
All transactions through www.perseea.com and these Terms of Sale are subject to Romanian law. Should a disagreement arise between PERSEEA and a customer, both parties will first attempt to resolve the issue through mutual agreement. If an amicable resolution is not reached, any disputes related to orders or these terms will be exclusively handled by the Romanian courts.
Version dated 10/10/2025