Perseea Official S.r.l. (“we”, “us”, “our, PERSEEA”), a company registered in Romania, with registered office in Strada Petofi Șandor, nr. 115, Corp A, ap. 2, 307160 Dumbravita, Timis, Romania, Europe is the controller for the purposes of the General Data Protection Regulation EU 679/2016 (the GDPR).
This Privacy Policy outlines the types of information we gather, the purposes behind collecting that information, and the ways in which it may be utilized and disclosed. The Website and services offered by PERSEEA are not designed for use by children.
What Information we collect and how
Information You Provide
When you create an account, place an order, fill out forms, sign up for newsletters or special offers, participate in promotions, or contact us via email, phone, chat, or social media, we collect the details you share. This includes your name, address, contact details, date of birth, gender, purchase history, shopping preferences, reviews, images, and financial information. You may delete your account at any time via your account settings; however, please note that doing so does not automatically unsubscribe you from our marketing emails unless you choose to opt out. Additionally, if you invite friends to shop with us, ensure you have their consent before sharing their contact information.
Information from Other Sources
We may also obtain information about you from external sources. This can happen when you use services like Apple ID or Google Sign In, or through third parties such as data brokers, our partners, social media platforms (like Facebook and Twitter), advertising networks, analytics services, and payment or delivery providers.
Information Collected by Our IT Systems
Our website automatically collects technical data through cookies and other tracking technologies. Cookies may store your language and location preferences or help preserve your shopping cart details as you browse. We also collect device-specific information—such as your device type, IP address, browser type, mobile network provider, visited pages, time zone, and any error reports—to enhance your user experience.
Use of Information
We use your information for marketing and advertising purposes. If you have agreed to receive marketing communications or have made a purchase through our services, we may use your personal details (such as your name, email, and address) to occasionally send you updates, news, and special offers via email.
You can unsubscribe from our marketing emails by following the opt-out instructions provided in our promotional messages.
Additionally, we conduct research, analysis, and surveys on how you use our website, track your views, and monitor your spending habits. We also use your information to verify your identity and perform credit or anti-fraud checks to protect both your financial security and ours.
We collect and process various types of information for different purposes:
We collect your name, email, address, phone number, and password to create and manage your PERSEEA account.
We collect your name, addresses, phone number, and order details to process your purchases.
Payment details (card number, holder’s name, CVV) are collected but not stored, only transferred to authorized providers.
We collect your contact details and interaction history to assist with inquiries and service updates.
We collect feedback, contact history, and communication records to improve customer service.
Device details, cookies, and browsing data help us maintain and enhance our website.
Personal, payment, and behavioral data (e.g., browsing history, ID details) are used for fraud checks.
We use contact details, purchase history, browsing behavior, and preferences to send tailored offers.
Data on purchases, preferences, and spending levels help us manage loyalty rewards.
We analyze your shopping habits to offer tailored suggestions.
We collect limited personal and device data to improve our website and services.
Email, cookies, and device information are used for marketing campaigns.
We use anonymized order history to generate business insights.
Each processing activity is based on either contractual necessity, legal compliance, or our legitimate business interests.
Sharing information
We share your data with:
- Delivery services (couriers and logistics) to fulfill your orders, including your name and address.
- Payment processors to handle your transactions, which require your credit/debit card details.
- Analytics and search engine tools to improve our website.
- IT providers for website and data storage support.
- Regulatory and law enforcement bodies when legally required.
- We also create aggregated, anonymous datasets for service and product analysis, based on our legitimate interest in understanding customer usage.
Cookies
You can find out which cookies we use here (COOKIES POLICE).
Security
To ensure the protection of your personal information, we implement security measures such as unique account credentials and the avoidance of storing sensitive payment data (e.g., CVV). Payment information is retained post-transaction for streamlined future purchases. It is important to acknowledge that online data transmission is not entirely secure, and we cannot provide a guarantee of complete protection. Data transmission is conducted at your own risk.
The period of data usage
We retain your personal data for the duration of your account and for a subsequent period to address any potential inquiries or claims. You may request the deletion of your data under specific circumstances. Following the termination of your account, we may store your information in an aggregated and anonymized format.
Your privacy rights
You possess certain rights concerning the personal data we maintain. We are committed to responding to your requests to exercise these rights without undue delay, and within one month at the latest.
To exercise any of your rights, please complete the Data Subject Request Form.
Access: You have the right to confirmation of whether we process your personal data, and if so, to access the data and associated information regarding its usage.
Portability: You may request a subset of your personal data in a structured, commonly used, and machine-readable format, and request its transfer to another party. This applies to data provided with your consent or for contract performance. We can transfer data if technically feasible, and you must specify the recipient.
Correction: You can rectify any inaccurate personal data stored about you via your “My Account” settings.
Erasure: You may request the deletion of your personal data held by us.
Restriction of Processing: You can request that we limit the processing of your personal data to storage only.
Objection: You have the right to object to our processing of your data for promotional purposes. You can manage this by adjusting your marketing preferences or using the ‘unsubscribe’ option in marketing emails.
Withdrawal of Consent: You can withdraw your consent for marketing at any time through your PERSEEA account settings.
Complaints
You have right to launch a claim the data protection supervisory authority in the EU country in which you live or work where you think we have infringed data protection laws
Version dated ………/………./2025